Email Application Setup – Apple Mail

This guide will show step-by-step instructions for setting up email account in Mail on MacOS.

Add a New Account

1. Choose Preferences, from the Mail menu. 

2. Select Preferences.

3. Click on the Accounts tab.

4. On the Accounts window, click the + (plus) sign. 

Account Settings

1. Choose Add Other Mail Account 

2. Enter your Full Name, or as you would like it to appear on your sent email. 
Replace domain with your own domain ex: [email protected]

3. Enter your Full Email Address.

4. Enter your email account’s Password.

5. Click the Continue button.

6. A message should appear saying “Account must be manually configured”. Click Next.

Incoming Mail Server Settings

Please select IMAP when entering the information for your Incoming Mail Server

Replace domain with your own domain ex: [email protected]

1. Choose IMAP as your account type.

2. Please enter pmtp.tunnel.com as the Incoming as well Outgoing mail server.

3. Enter your full email address as the User Name

4. Enter the Password of your email account.

5. Click Next.

Incoming Mail Server Info

  • Make sure you are using port 993 with SSL for IMAP.
  • Authentication should be set to Password.

SSL Certificate Warning

For SSL, you may receive a message warning you that the certificate is not trusted. If you receive this message, follow these steps:

1. Click Show Certificate.   The show image button

2. Check the box to always trust the certificate. 

3. Click Connect

Outgoing Mail Server Settings

1. The Outgoing Mail Server is the same as your incoming mail server.
ie. pmtp.tunnel.com

2. Enter your full email address as the User Name.
Note: Outgoing username and password could say “optional” in the field. Please be sure to add your username and password to it.

3. Enter the Password of your email account.

4. You may receive a message saying Additional account information required.

5. For the port number, Please use port 587 with STARTTLS.

6. Make sure the Authentication is set to Normal Password.

7. Click the Create button.

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